of 13
Current View
What
do "free disk space, data transfer, and email storage" mean?
It's pretty straightforward: Customers who use
MYCOMPANY
can obtain free disk space, data
transfer, and email storage if they use their services consistently with these paragraphs.
What is appropriate usage?
MYCOMPANY
is designed to serve the web hosting needs of small, independently owned and
operated businesses in a single country. It is not appropriate to use
our services to support large
enterprises or internationally based businesses with a sustained demand that places undue burden
on our systems or negatively impacts use by small, independently owned and operated
businesses.
MYCOMPANY
is a shared web hosting se
rvice, which means that a number of customers' web
sites and other email or storage services are hosted from the same server.
MYCOMPANY
uses
abuse controls to help ensure that use of our services does not adversely affect the performance
of our system or other c
ustomers' sites. It is not appropriate to use an account primarily as an
online storage space or for archiving electronic files.
Disk space:
If you use your services consistent
ly with the Terms of Service and these paragraphs, your site
can grow as large as necessary to meet your small business needs, but to ensure a great
experience for all, we will place some constraints on how fast you can grow. The vast majority
of our custo
mers' sites grow at rates well within our rules, but our abuse controls may cause a
brief delay while we evaluate if expansion is appropriate.
Data
transfer:
In most cases, if you use our services consistently with the Terms of Service and these
paragraphs, visitors to your web site will be able to download and view as much content from
your site as they like. However, in certain circumstances, our se
rver processing power, server
memory, or abuse controls could limit downloads from your site.
You can also upload as much as content as you like each month, subject only to the Terms of
Service and the rules that control how fast your site can grow (see
above).
Email storage:
You do not have to worry about hitting a storage limit if you use our services consistently with
the Terms of Service and these paragraphs.
MYCOMPANY
will incre
ase your space along with
your appropriate small business needs, but our abuse controls may impact the rate of growth or
your folder size, and there may be a short delay while we assess your usage. In some cases,
creating additional folders or subfolders w
ill help ensure that the system works well for
everyone.
ACCEPTABLE USE POLICY & TERMS
OF SERVICE
The following is the entire Acceptable User Policy ("AUP") agreement between
MYCOMPANY
("
MYCOMPANY
") and the personal or corporate account holder ("YOU
/YOUR/Customer").
MYCOMPANY
provides World Wide Web Hosting, Marketing, and Development.
MYCOMPANY
has certain legal and ethical responsibilities consisting with the use of its
servers and equipment involved in these services.
MYCOMPANY
general policy is to act as a provid
er of Internet presence.
MYCOMPANY
reserves the rights to suspend or cancel a customer's access to any or all services provided by
MYCOMPANY
when we decide that the account has been inappropriately used.
SERVER ABUSE
Any attempt to undermine or cause harm to a server or customer of
MYCOMPANY
is strictly
prohibited.
MYCOMPANY
will strongly react to any use or attempted use of an Internet account or
computer without the owner's authorization. Such at
tempts include "Internet scamming" (tricking
other people into releasing their passwords), password theft, security hole scanning, etc.
Any unauthorized use of accounts or computers by YOU, whether or not the attacked account or
computer belongs to
MYCOMPANY
,
will result in action against YOU. Possible actions include
warnings, account suspension or cancelation, as well as civil or criminal legal action, depending
on the seriousness of the attack.
IMPORTANT NOTE
-
MYCOMPANY
has the right to discontinue service, or
deny access to
anyone who violates our policies or the terms and conditions shown below WITHOUT
WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is
due to violation of the terms outlined below.
YOU may not run IRC, bots
or clients on shared servers. Unacceptable uses also include, but are
NOT limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, pornographic
content, illegal content, copyright infringement, trademark infringement, warez sites (including
li
nks to/from), cracks, software serial numbers, proxy
-
relaying, link farming (the act of or by use
of scripts), link grinding, link
-
only sites, spamdexing, FFA (Free
-
For
-
All) and/or anything else
determined by
MYCOMPANY
to be unacceptable use of our services incl
uding abuse of server
resources.
WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS
-
All web applications that are out
-
of
-
date and actively being exploited will be shut down immediately without prior notice. YOU
are responsible for and should evaluate YOUR web
-
based applications and scripts on a regular
basis to ensure their security and orderliness.
Shared hosting accounts may also be terminated if it includes the following content or have links
to the following content: Providing material that is grossly of
fensive to the Web community
including blatant expressions of bigotry, racism, hatred, or profanity; promoting or providing
instructional information about illegal activities; promoting physical harm or injury against any
group or individual; displaying ma
terial containing obscene nudity or pornographic material (not
applicable to managed dedicated servers); displaying material that exploits children under 18
-
years of age; acts of copyright infringement including offering pirated computer programs or
links
to such programs; information used to circumvent manufacturer
-
installed copy
-
protect
devices, including serial or registration numbers for software programs, or any type of cracker
utilities.
STORA
GE SPACE ABUSE
MYCOMPANY
will not tolerate any form of storage space abuse. At least 90% of YOUR web
pages ("HTML") must be 'linked' with files (GIF, JPEG, etc.) stored on
MYCOMPANY
servers.
Website that are found to contain either/or no HTML documents, a large number
of unlinked
files are subject to files deletion or account cancelation at the discretion of
MYCOMPANY
Management ("MANAGEMENT"), with or without prior notice.
If YOU do not qualify for the free service, disk space will go unmonitored until YOU r
each the
amount allocated to YOUR specific web hosting plan ("PLAN"). Thereafter, normal website data
storage costs $0.20/1MB/month will be billed to YOUR account. If you want to pre
-
pay for disk
space overages, you will be billed $0.10/1MB/month.
YOU wil
l have 3 days to pay for your overages. Failure to do so will result in YOUR website
being disabled within 3 days of YOUR first notice. This does not apply to co
-
location clients.
Co
-
location clients will be billed for the overages based on switch reports.
Co
-
location clients
must pay for the overages IMMEDIATELY once billing or
MYCOMPANY
has the sole
decision to deactivate any and all servers.
MYCOMPANY
will be the sole arbiter as to what constitutes a violation of this provision.
BANDWIDTH ABUSE
The intention of
MYCOMPANY
is to provide a large bandwidth to transfer web documents, and
not an offsite storage area for electronic files. If YOU violate this condition, YOU will be
notified and giv
en 48 hours to remedy the problem. Failure to do so will result in YOU being
billed for the overages.
If YOU do not qualify for the free service, traffic will go unmonitored until YOU reach the
amount of quota allocated to YOUR specific PLAN. Thereafter,
normal data transfer cost of
$10.00/1GB/month will be billed to YOUR account. If YOU want to pre
-
pay for bandwidth
overages, YOU will be billed $5.00/1GB/month.
YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website
b
eing disabled within 3 days of YOUR first notice. This does not apply to co
-
location clients.
Co
-
location clients will be billed for the overages based on switch reports. Co
-
location clients
must pay for the overages IMMEDIATELY once billing or
MYCOMPANY
has the
sole
decision to deactivate any and all servers.
MYCOMPANY
will be the sole arbiter as to what constitutes a violation of this provision.
UNSOLICITED EMAIL & SPAMMING
Unsolicited commercial advertisements ("SPAM") are not allowed in e
-
mail, and will likely
result in account cancelation.
MYCOMPANY
takes a zero
-
tolerance approach to SPAM originating from its servers or for
spam advertising of domains hosted within our network
. If found, we will charge YOU up to $25
per unsolicited email message sent and delete YOUR account with any prior notice.
The following activities are not allowed: SPAM, which includes, but is not limited to, bulk
mailing of commercial advertising, infor
mational announcements, charity requests, petitions for
signatures, and political or religious tracts (such messages may only be sent to those who have
explicitly requested it from your domain); Forging, altering or removing electronic mail headers
-
any d
omain sending stealth spam will be terminated without warning and without refund.
Sending numerous copies of the same or substantially similar message with the intent to disrupt a
server or account ("mail bombing"); Spamming Newsgroups: Commercial advertis
ements are
unwelcome in most Usenet discussion groups and on most e
-
mail mailing lists. Inappropriate
posting may result in account cancelation. See the newsgroup or mailing list's charter for whether
advertising is allowed or not. Sending a message to man
y different off
-
topic newsgroups, is
particularly unethical and will be treated as such; Mail may not be used to harass or intimidate
others. Harassment, whether through language, frequency of messages, or size of messages, is
prohibited. Sending a single
unwelcome message may be considered harassment. If a recipient
asks to stop receiving e
-
mail, YOU must not send that person any further messages.
NOTE
-
If YOU use the services of another provider to promote a website hosted by or through
MYCOMPANY
("spamvertising"), then the provisions of the above policy shall apply as if the
SPAM were sent through our servers.
99.99% UPTIME GUARANTEE
(1.) COVERAGE
-
This 99.99% u
ptime guarantee applies to any Customer in good financial
standing with
MYCOMPANY
at the time of a service outage.
(2.) SERVICE LEVEL AGREEMENT ("SLA") & SPECIFICATIONS
-
MYCOMPANY
endeavors to have the content of YOUR website available for http access by any party
in the
world 99.99% of the time. Network downtime ("unavailability") is defined as 100% packet loss
from
MYCOMPANY
to its backbone providers. Downtime is measured past 10 minutes after
notification of network failure via
MYCOMPANY
's online ticketing system. If the tic
keting
system itself is unreachable, the ticket must be started by calling the
MYCOMPANY
NOC.